Shipping policy

When Shipping from Portugal to...

Originals
I personally oversee the shipping of my originals. Please allow 3-5 business days for me to sign and varnish* your piece and prepare it for safe shipping. You'll get an email with tracking code once shipped.

*depending on weather conditions, the varnishing of the artwork may take longer. Only canvas go through this process.

Portugal

Standard Delivery (no tracking)
Usually 5 business days
€3,50

With Tracking
Usually 3 business days
€4,80

Free if your order is over 50€
 

European Union

With Tracking (only)
5 - 15 business days, depending on the country (but usually takes up to 5 business days)
Orders 0.05kg–0.1kg - 6,77€
Orders 0.101kg–0.25kg - 7,92€
Orders 0.251kg–0.5kg - 10,24€

Track and Protect
5 - 15 business days, depending on the country (but usually takes up to 5 business days)
Tracking number provided; delivered upon signature; protection in case of loss.
€39

Free if your order is over 100€

United Kingdom

With Tracking
Usually 3 business days
€5,50

Track and Protect
Usually 5 business days
(Tracking number provided; delivered upon signature; protection in case of loss.)
€39

Australia and Japan

With Tracking
Usually 5 business days
€6,50

Track and Protect
Usually 7 business days
(Tracking number provided; delivered upon signature; protection in case of loss.)
€56


Orders are sent every Friday. You'll receive a link and a tracking code to follow your order via email if it has tracking. Otherwise, you'll just be noticed that your order has been sent.

If you have a pressing order, or want to request a special package or message (ex: birthday wrapping paper, note from you to the person you're sending the order to), please contact us at vero@veronicasilva.art


FINE ART PRINTS*
When Shipping to United States, Canada, United Kingdom, Australia and Scandinavia

Print orders are fulfilled by a local fine art print company (as such no customs duties or taxes will be incurred).

Please allow 5-7 business days for unframed prints, 7-10 business days if you purchased the artwork with a bespoke frame.

Please note: Prints sized 200mm and under for UK orders will be sent flat in an envelope. For EU, US and AU orders, prints sized A4 and under will be sent flat in an envelope. All other sizes will be sent rolled. 

 *Limited editions are printed and shipped from Portugal. See above for more details, or send us an email in case of doubt.